If you have any questions about us that are not answered here ~ or if you have a comment, please feel free to send us an email! Send questions and comments to Senior Approved Services (SAS).
Mission Statement
Senior Approved Services advocates for the right of all seniors to receive excellent care and services ... and most importantly ... to remain safe in the receiving of this care.
Senior Approved Services facilitates an atmosphere of trust and cooperation between the senior receiving care and the services providing the care.
How We Accomplish Our Mission Statement
Most businesses have a mission statement. The question always arises though, just how do you go about fulfilling your mission?
Very simply put, we are dedicated to our mission statement. We accomplish it by
First. We only recommend Certified Senior Approved Services.
We then remain as link between the person receiving care (and/or service) and the business providing the care (and/or service)
We are the advocate at all times for our seniors and their family.
We provide valuable feedback to the business providing the actual service which increases their client retention
About the Founder
Barbara Mascio is the founder and president of Senior Approved Services. She is a wife, mother and grandmother. She is one of the eldest of ten children. She has been advocating for both the elder and children populations all her life.
Barbara's professional experience in business, marketing, training, public speaking and elder care services has always revolved around helping and protecting vulnerable populations such as children and the elderly.
She founded this service based on; three years of research, consumer surveys, and focus groups conducted throughout the United States. The subsequent feedback of actual family members that had gone through the entire process of selecting an outside service for a loved one is what has become the basis of Senior Approved Services and its mission.
What You and Others are Concerned About when Choosing a Service, Resource or Product for Your Loved Ones
We know the consumer wants the following based on our research:
Simplification. A one-call solution to locate all services that a senior may need, now and in the immediate future
Assurances. A method to quickly differentiate the multiple listings of choices.
Continuity. The need for a 'point' person that may be called upon as often as needed for additional assistance.
Care Management. An affordable program that would continue to follow up with his or her loved ones while using a service.
Advocacy. A non-threatening, positive program that, if needed, would advocate for the senior without creating a problem with the service provider.
About the Survey Process
The survey process is compliant with all regulations and privacy rules, including HIPAA. We survey the actual clients of each business that wants to be part of the Senior Approved Network.
Every question on the survey was developed as a result of our initial research and survey of seniors and family members.
Each survey contains THE questions most important to the consumer based on actual experience.
Each survey is reflective of the particular category of service. For instance; a home care service (both medical and non-medical) has a completely different survey from an assisted living facility. The survey for a financial planner is completely different from a handyman service.
Who is in the best position to report excellent quality care, day in and day out? The very person receiving the care.
This is actually a very simple, common sense approach. We endorse businesses with a survey result of 90 per cent or higher senior satisfaction rating.
Would You Like to Help?
Our concept is very different from what has always been available in the way of referrals. The more often a business hears from consumers like you, asking, Are you a senior approved service? the more open they will be to our survey process. Insist on a Senior Approved Service. If the business you are contracting with now, or the one you may be considering, is not Senior Approved, you can help!
Simply ask the business to call or visit us on the web. If you prefer, you can send us a note listing the business's name and telephone number and we will contact them.
Businesses Serving the Senior Citizen Population
You can see how well we serve the senior and his or her family. Will the Certification Enhance Your Business?
Contact Information
Email SAS staff at Contact UsTelephone: 440-471-4179 FAX: 440-471-4178 Office Hours: (Eastern Time) Monday - Friday 9am-5pm or by appointment accommodating your time zone Mailing Address: PO Box 47 N. Olmsted OH 44070